workplace mediation


Mediation Services


All organisations experience workplace conflict, which can be extremely costly and resource-intensive. Our workplace mediation services can resolve even the most difficult disputes quickly, effectively and with as little disruption as possible. A two-party mediation normally lasts for one full day, or 2 half days if absence or flexible working arrangements need to be accounted for. Disputes involving 3 or more parties may take longer.

We deal with a wide range of cases including issues relating to: relationship breakdowns, personality clashes, manager – employee disputes, allegations of bullying and harassment or discrimination and as a result of investigation recommendations.

Mediation is a voluntary, confidential and ‘without prejudice’ process that helps parties to discuss issues, guided by an impartial mediator, to find a way forward. Mediation works because it helps people find practical, future focussed, solutions that are agreed by both parties.


A fully accredited and experienced mediator will help your employees communicate more effectively with each other in order to get clarity about the issues and how they feel. The mediator is impartial and non-judgemental. Their role is to facilitate a conversation which moves towards a mutually agreed and future focussed outcome that feels fair to everyone. All our mediators adhere to the European Code of Conduct for Mediators.

We also provide a 12 month after care and support package for the parties and the employer to assist with a sustained outcome.

We are able to assist in cases where mediation may be required between an employee and employer due to the breakdown of a contractual relationship. For more detail please see our HR & Other Services.

The cost of a mediation will be dependent on the number of individuals and complexity of the issues but we provide a quality service which is competitively priced. For further information please contact us.